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Lessons from the past week of IA Training
Take-away: Learning sticks more when you're having fun in the process. While we're quick to jump to "who's a better worker", the reality is often much more complex (above, Patrick is happy he got his "magic touch" back with a different bubble solution). Devising the equivalent of a "one-person randomized control trial" can be useful -- a four factor, 2-level design of experiment can be fairly straight-forward and powerful.
Take-away: Impulse to jump straight to "Act" in the Plan-Do-Study-Act cycle. No one wanted to "study" and learn the current system of coin slides. According to Deming, 94% of variation is due to the PROCESS -- not the specific workers or the teams. Develop change ideas to change the process itself (but only after studying the system!)
Take-away: Amazing teachers make all the difference! Also, there are many more commonalities than differences between India, Ghana, Ethiopia, Malawi, Cote d'Ivoire, Guatemala, and Afghanistan.
Take-away: Learning sticks more when you're having fun in the process. While we're quick to jump to "who's a better worker", the reality is often much more complex (above, Patrick is happy he got his "magic touch" back with a different bubble solution). Devising the equivalent of a "one-person randomized control trial" can be useful -- a four factor, 2-level design of experiment can be fairly straight-forward and powerful.
Take-away: Impulse to jump straight to "Act" in the Plan-Do-Study-Act cycle. No one wanted to "study" and learn the current system of coin slides. According to Deming, 94% of variation is due to the PROCESS -- not the specific workers or the teams. Develop change ideas to change the process itself (but only after studying the system!)
Take-away: Amazing teachers make all the difference! Also, there are many more commonalities than differences between India, Ghana, Ethiopia, Malawi, Cote d'Ivoire, Guatemala, and Afghanistan.
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